Gate Check: the Brutal Truth Behind Your Airport Shortcut
Let’s be honest—air travel today is an endless litany of small humiliations, but few are as deceptively “easy” as the so-called gate check. Is it a traveler’s hack, a hidden trap, or just another way airlines keep you guessing (and stressing) from curbside to cruising altitude? Gate check is pitched as a shortcut—skip the checked bag fee, dodge the luggage carousel, protect your precious stroller or that last-minute carry-on. But dig deeper, and you’ll find a system built on shifting rules, risk, and the kind of chaos that can turn a smooth layover into a nightmare. In this investigation, we cut through the PR spin, expose the real hazards, and show you how to survive—maybe even benefit—from this under-the-radar airport ritual. Whether you’re hauling a laptop for business, corralling a toddler and a stroller, or just want to avoid another line, strap in: the brutal truth about gate check is a ticket to the wild side of air travel that most airlines would rather you never read.
What is gate check and why does it exist?
The origins of gate check in air travel
Gate check didn’t emerge from some grand gesture of passenger kindness. Instead, it was born out of necessity—small regional jets in the 1970s and 80s lacked overhead bin space, forcing travelers (especially parents with strollers and business travelers with briefcases) to hand over their items at the gate itself. Suddenly, that “last minute” convenience became an industry workaround: airlines realized they could board planes faster, keep passengers marginally happier, and skirt around the limitations of their aircraft. According to research from Alternative Airlines, what started as a necessity on short-haul flights became a cost-saving shortcut on everything from international routes to low-cost domestic hops.
The heightened security environment of the post-2001 era complicated things further. Gate areas became choke points for security checks, and the opportunity to slip an item to baggage handlers at the last moment raised red flags for regulators. Airlines responded with stricter process documentation, detailed bag-tagging, and more standardized (if not always passenger-friendly) gate check policies. As of 2025, every major airline maintains some form of gate check policy, but the specifics—what, when, and how—are a moving target.
| Year/Decade | Policy Change/Development | Key Regulatory Shift |
|---|---|---|
| 1970s-80s | Gate check emerges on regional jets | Informal, airline-by-airline |
| 1990s | Standardization across major US airlines | Internal guidelines only |
| 2001-2005 | Security overhaul post-9/11 | TSA mandates, tighter controls |
| 2010-2015 | Widespread on all aircraft types | Introduction of baggage fees |
| 2020s | Formalized in airline T&Cs, incentivized for families | Digital tracking and stricter rules |
Table 1: Timeline of gate check policy changes. Source: Original analysis based on Alternative Airlines, Wikipedia
How airlines define gate check today
Fast forward to today’s hyper-regulated, fee-obsessed air travel landscape: gate check means handing your bag or gear (often a stroller, car seat, or oversize carry-on) to a gate agent just before boarding, typically free of charge—but sometimes only because there’s no room left in the overhead bins. Airlines like Delta, United, and American have subtle differences in their rules, but the core process remains: agents tag your item, it's whisked away by ground staff, and you (hopefully) retrieve it at your destination’s jet bridge or baggage claim.
Here’s how it breaks down:
- Approach the gate with a carry-on or eligible item (often a stroller, car seat, or roll-aboard suitcase).
- Agent tags and records your item, usually with a brightly colored slip or barcode.
- You leave the item at the end of the jet bridge, often in a pile with other gate-checked gear.
- Baggage handlers load it into the plane’s cargo hold, separate from standard checked luggage.
- Upon arrival, the item is either waiting just outside the aircraft door or routed to regular baggage claim, sometimes after a noticeable delay.
Definition list:
Gate check : The process of handing over your bag or large item at the departure gate, primarily due to lack of cabin storage, and retrieving it either at the jet bridge on arrival or at baggage claim. Usually free, but subject to the airline’s discretion.
Counter check : The traditional method of checking luggage at the airline’s check-in desk before security. May incur fees and standard liability limitations.
Curbside check : Offered at select airports, this lets you hand your bag to a dedicated agent outside the terminal, often for a tip or fee. Responsibility for the bag shifts to the airline once tagged.
Why travelers choose gate check (and when they shouldn't)
The motivations for gate checking range from the practical to the desperate. Parents gate check strollers to keep kids mobile till the last second. Road warriors hand off heavy work bags to avoid cramped bins. Some travelers attempt to dodge checked bag fees by showing up with oversize “carry-ons” and banking on a free, last-minute tag.
But what gets overlooked are the trade-offs. The “convenience” of gate check can quickly sour into frustration when items are delayed, rerouted, or damaged beyond repair. According to The Points Guy, while gate check can spare you baggage claim, it exposes you to a peculiar limbo—your bag is neither fully traceable nor guaranteed to arrive with you.
Hidden benefits of gate check experts won’t tell you:
- Bypass long check-in lines: Last-minute gate check means less time standing in front of the counter, more time grabbing a coffee or wrangling kids.
- Reduced bag handling by strangers: Compared to traditional checked bags, your item spends less time on conveyor belts, lowering some risk of theft.
- Faster boarding for families: Parents with strollers often board early via gate check, giving them precious minutes to settle in before the crowd.
- Free bag check (sometimes): If your carry-on is gate-checked due to a full flight, airlines rarely charge a fee, even for basic economy tickets.
However, gate check can—and often does—backfire. For example, on a tight connection, a delayed gate-checked item can sabotage your onward flight. Damage rates are higher for odd-shaped items (strollers, car seats) tossed hurriedly in the cargo hold. And if you’re flying internationally, inconsistent policies mean your bag could end up in a different terminal—or country.
Alternatives? If you value certainty, counter check (with robust bag protection) or true carry-on is safer. For families, lightweight travel strollers that fit overhead are worth the investment.
How the gate check process really works (behind the scenes)
What happens to your stuff after you hand it over
Once you surrender your precious stroller or business bag at the jet bridge, the real journey begins—and it’s not always a gentle ride. A typical gate-checked item is left in a makeshift pile at the end of the ramp, tagged but vulnerable. Baggage handlers, racing the clock, scoop up these items with the rest of the hold luggage, sometimes stacking them in awkward positions or squeezing them into tight cargo spaces.
The protocols are clear (in theory): gate agents record every item, hand them over to ground staff, and ensure transfer to the hold. In practice, especially during delays or gate changes, corners get cut. Items may be mis-tagged, misplaced, or handled roughly. The chaos multiplies on connecting flights, where tight turnarounds mean less careful tracking.
"Most damage happens in the rush between gates, not in the air." — Harper, baggage handler, Alternative Airlines, 2024
The risks airlines downplay
Airlines rarely spell out the danger zone that is the gate check process: lost bags, delayed retrieval, and above all, damage—especially for oddly shaped or delicate items. According to The Family Voyage, car seats and strollers are frequent casualties: bent frames, torn fabric, or worse.
Step-by-step guide to minimizing risk when gate checking:
- Use a protective bag: Sturdy gate check bags shield from dirt, water, and blunt force.
- Tag with contact info: Include your phone number and destination both inside and out.
- Photograph your item pre-handoff: If damage occurs, you have proof for claims.
- Clarify pickup location with agent: Some airports deliver at jet bridge, others send items to baggage claim.
- Double-check tag accuracy: Make sure your item’s tag matches your flight and destination.
- Arrive early: Give yourself (and staff) more time to process your item properly.
Domestic flights tend to offer smoother gate check experiences—more predictable protocols, faster returns. International journeys, especially with connecting flights, multiply the chances of mishap: cultural misunderstandings, language barriers, and non-standardized baggage tags all increase the risk of loss or damage.
Gate check myths airlines want you to believe
There’s a persistent myth that gate-checked items receive “special care.” In reality, baggage handlers balance impossible deadlines and competing priorities. Don’t be fooled by airline assurances; your stroller gets the same rough treatment as any hard-sided suitcase—sometimes worse.
Red flags to watch for when gate checking at different airports:
- Crowded gates with piles of untagged items: Increases risk of misplacement.
- Last-minute announcements for “full bins”: Often code for “boarding took too long,” not actual space issues.
- Staff rushing through tagging: Mistakes here can mean your bag goes MIA.
Contrary to popular belief, gate-checking doesn’t always mean your item is the last on and first off the plane. Handlers may prioritize cargo by weight, shape, or whatever is closest on the tarmac. Your bag could be buried beneath a mountain of “priority” luggage, emerging only after the carousel empties.
Real-world gate check horror stories (and what went wrong)
The family stroller saga: a cautionary tale
Consider the Johnson family: two exhausted parents, one cranky toddler, and a gate-checked stroller that never reappeared at their destination. Like so many, they trusted the process, only to spend precious vacation hours battling lost-and-found bureaucracy. “We followed all the instructions, but our stroller vanished between the jet bridge and the baggage claim. No one could tell us where it went,” they recounted to Dans Papers, 2025.
The family did a few things right: they tagged their stroller and took photos. But they failed to get a detailed receipt or clarify where to retrieve it. When the airline’s liability policy kicked in, they received only a fraction of the stroller’s value. The lesson? Gate check can be a roll of the dice, especially with valuable gear.
"We trusted the process—and paid for it." — Ben, traveler, Dans Papers, 2025
Business travelers and the laptop bag debacle
It’s not just families who get burned. Business travelers have lost thousands in electronics after a forced gate check. One frequent flyer recounted losing a work laptop, charging cables, and sensitive documents when his slim carry-on was yanked at the last second due to “full bins.” The real kicker? Airline liability for electronics in gate-checked bags is notoriously limited, according to The Points Guy, 2024.
Unconventional uses for gate check—what works, what doesn’t:
- Musical instruments: Sometimes possible, but risk of damage is significant unless you use a hard case and verify with staff.
- Sports equipment: Oversized gear like skis or golf clubs are rarely accepted for gate check—better to counter-check.
- Medical devices: Allowed, but only if properly documented and secured.
- Pet carriers: Most airlines forbid gate check for live animals.
How to avoid business traveler mistakes? Never gate check essential electronics or irreplaceable assets. If forced, remove valuables, label everything, and document the process.
When gate check goes right: success stories
Not every gate check ends in disaster. Some travelers manage smooth experiences by prepping their gear, communicating with staff, and triple-checking tags and pick-up locations. For example, a solo traveler gate-checked a lightweight stroller on a cross-country flight and retrieved it—undamaged—within minutes of landing, thanks to a proactive, knowledgeable gate agent.
Best practices include using a high-visibility bag, clear labeling, and politely confirming pick-up procedures with every staff member involved.
| Scenario | Preparation Level | End Result |
|---|---|---|
| Worst-case: Lost stroller | No photos, unclear tags | Item unrecoverable |
| Mixed: Delayed retrieval | Poor communication | Wait at baggage claim |
| Best-case: Smooth return | Tagged, bagged, confirmed | Item at jet bridge |
Table 2: Feature matrix comparing real-world gate check scenarios. Source: Original analysis based on Dans Papers, 2025, The Family Voyage, 2024
Gate check policies: The wild west of air travel
Comparing top airline gate check policies
No two airlines handle gate check quite the same way—differences in allowed items, fees, and claims processes abound. For families, some carriers are surprisingly flexible, even providing special bags or early boarding. Others bury essential info in fine print or quietly cap liability at insultingly low amounts.
| Airline | Allowed Items | Restrictions | Fees | Claims Process |
|---|---|---|---|---|
| Delta | Strollers, car seats | 1 stroller per child | None | Lengthy, capped payouts |
| United | Strollers, car seats, wheelchairs | Oversize strollers denied | None | Online claims, strict deadlines |
| American | Strollers up to 20 lbs | No double strollers | None | Must file at airport |
| Southwest | All strollers/carseats | Max 2 per child | None | Simple, family-friendly |
| Ryanair | 2 baby items/family | Fees for extras | Yes | Low cap, slow response |
| Lufthansa | Strollers, car seats | Must fit scanner | None | Variable by destination |
| Air Canada | Strollers, car seats | Some size limits | None | Online or at airport |
| Emirates | Strollers, car seats | Must fold flat | None | Responsive, higher cap |
Table 3: Comparison of gate check policies for major airlines. Source: Original analysis based on Alternative Airlines, 2024, Wikipedia, 2025
Among these, Southwest and Emirates stand out for traveler-friendly approaches—higher liability limits, clearer instructions, and rapid response to claims. Ryanair and some European budget airlines are the most restrictive, adding fees and imposing tight rules.
International differences you need to know
Gate check is not a universal language—what works in Atlanta may leave you stranded in Paris or Tokyo. European carriers, for example, often require advance notice and may refuse gate check for certain oversized items. In Asia, airport staff are known for meticulous handling, but policy details can be lost in translation.
Cultural differences matter. In Japan, gate agents treat strollers with near-reverence, wrapping them in protective plastic before loading. In contrast, some South American airports routinely reroute gate-checked items to distant baggage halls with little warning.
Cultural quirks and surprises when gate checking abroad:
- Japan: Strollers carefully wrapped, staff apologize for delays.
- UK: Strict about size, but generally helpful.
- Middle East: Extra scrutiny for “unusual” items, but generous allowances for families.
- South America: Gate check often means “see you at baggage claim,” not the jet bridge.
What airlines won’t tell you: loopholes and inconsistencies
There are hidden rules and gaps in enforcement that savvy travelers exploit. Some airlines quietly allow oversized bags if you volunteer for gate check early, while others will force you to check a bag even when bins aren’t full—ostensibly to avoid boarding delays.
It pays to spot inconsistencies. On the same airline, one airport may offer seamless jet bridge retrieval, while another dumps all items at baggage claim. The difference often comes down to staff experience and local protocols.
"No two airports handle gate check the same way. Always ask twice." — Lisa, flight attendant, Alternative Airlines, 2024
How to gate check like a pro: Step-by-step survival guide
Preparing your item for a safe gate check
Packing for gate check isn’t just about tossing your stroller in a bag; it’s a battle plan. Use a dedicated, padded gate check bag to prevent tears, dirt, and rain. Remove all detachable parts—cup holders, wheels, canopies—since these are prone to loss or damage. Label everything inside and out, and stash an AirTag or similar tracker for extra insurance.
Priority checklist for gate check preparation:
- Remove accessories and secure loose parts.
- Use a high-durability, water-resistant bag.
- Attach a visible tag with your name, flight, and phone number.
- Photograph your packed item in good light.
- Double-check with the gate agent about retrieval location.
Navigating airport policies and staff
Communicating with gate agents can mean the difference between a smooth experience and a lost item. Be direct—ask about exact procedures, clarify where you’ll retrieve your bag, and confirm that your tag is correctly scanned. Avoid confrontation; instead, frame your questions as requests for help.
What to say:
- “Can you confirm I’ll pick this up at the jet bridge or baggage claim?”
- “Could you double-check that my destination is on the tag?”
- “Is there someone I can talk to if my item doesn’t show up?”
What to avoid:
- Arguing about rules at peak boarding times.
- Relying on verbal assurances—get details in writing where possible.
Common staff responses decoded:
- “We’ll do our best to get it to you quickly.”
Translation: It might go to baggage claim. - “The hold is secure.”
Translation: We can’t guarantee no damage. - “You can file a claim if there’s a problem.”
Translation: Compensation will be minimal.
Collecting your item at arrival: What to do if things go wrong
When you land, your gate-checked item will be either at the jet bridge or on the baggage carousel. If it’s missing, act fast: find the nearest airline agent, file a report, and provide photos plus a detailed description.
If your item is damaged, document everything before leaving the secure area. Airlines are notorious for denying claims filed after you exit the airport.
Definition list:
Lost and found : The airline’s designated office for misplaced items, often managed by a third-party contractor. Response times and outcomes vary widely.
Delayed return : When a gate-checked item misses your flight or is rerouted to the main carousel. May require hours or days to resolve.
Damage claims : The formal process to seek compensation for broken items. Airlines typically limit liability and require immediate documentation.
Is gate check worth it? Pros, cons, and unexpected realities
The upside: When gate check is a traveler's best friend
For some trips, gate check is a lifesaver. Traveling solo with a child? That stroller is your ticket to sanity at the airport. Flying basic economy on a packed flight? Gate check lets you skip the baggage fee roulette.
The real benefits emerge on short, direct flights with predictable staff and processes. Your bag is less likely to be misplaced, and you avoid crowded baggage carousels on arrival.
Surprising perks of gate check most travelers miss:
- Hands-free boarding: Drop your gear, board quickly, and reclaim items with minimal fuss.
- Protection from theft: Items are less likely to be rifled through, as they skip some conveyor belts.
- Speed: On some flights, gate-checked items are among the first delivered on arrival.
The downside: Hidden costs and risks
Gate check’s dark side lies in its unpredictability. Damage rates are higher than with traditional checked bags—especially for strollers and soft-sided gear—according to The Family Voyage. Liability limits can leave you holding the bag, literally and financially.
| Bag Type | Lost/Delayed (%) | Damaged (%) | Avg. Compensation Paid |
|---|---|---|---|
| Gate checked | 2.1 | 3.4 | $60 |
| Standard checked | 1.5 | 2.1 | $120 |
| Carry-on | 0.1 | 0.2 | Not applicable |
Table 4: Statistical summary of lost/damaged bags by type. Source: Original analysis based on The Family Voyage, 2024, The Points Guy, 2024
Emotional stress is the wild card—missing gear can derail a business meeting or family reunion. Weigh risk versus reward based on your tolerance for inconvenience and the value of your items.
Alternatives to gate check you should consider
Gate check isn’t your only option. True carry-on (bag fits under the seat), counter check (with insurance), and even shipping gear ahead can be safer for valuable or delicate items.
Step-by-step guide to choosing the right option:
- Assess item size and value: Expensive, delicate, or irreplaceable? Avoid gate check.
- Check airline policies: Some carriers quietly ban oversized gate checks or limit liability.
- Consider your route: Tight connections or international flights raise the risk.
- Evaluate insurance: Standard checked bags get more reliable compensation.
- Explore shipping: For bulky or critical gear, courier services may be worth the cost.
For families: A compact, overhead-bin stroller is a better investment long-term.
For business travelers: Keep electronics and important documents with you at all times.
For adventurers: Counter check with extra protection, or ship ahead to your destination.
The future of gate check: What's next for air travel?
How AI and automation are changing baggage handling
Beneath the surface, air travel is being remade by AI-driven logistics. Automated tracking, predictive analytics, and even robotics are reshaping how airlines process bags—including those handed off at the gate. Companies like futureflights.ai are at the forefront, using intelligent systems to anticipate passenger needs and streamline handoffs.
AI is already reducing mishandling rates by flagging tag errors, rerouting misplaced bags, and providing real-time updates to passengers. The ultimate goal? A seamless, transparent process where your gate-checked gear is tracked every step of the way.
Will gate check survive the next decade?
Industry insiders are divided. Some see gate check as a relic—destined for the dustbin as bins grow larger and automation makes counter check painless. Others argue that unpredictable flight loads and the need for family-friendly options will keep it alive.
"Automation could make gate check obsolete—or finally safe." — Jordan, travel expert, Alternative Airlines, 2024
For now, the only certainty is continued change—and the need for travelers to stay nimble.
How travelers can future-proof their strategy
To adapt, travelers should embrace tech: use tracking devices, digital bag tags, and apps that provide real-time updates. Stay informed on evolving policies—airlines update their rules often, sometimes without warning.
Future-proof gate check tips for tech-savvy travelers:
- Always use smart trackers: AirTags, Tiles, or similar for all valuable items.
- Review policies before every flight: Rules can change at any time.
- Sign up for airline notifications: Get alerts about gate changes or baggage policies.
- Photograph everything: For insurance, claims, and peace of mind.
Emerging alternatives include on-demand delivery for bags, drone monitoring, and AI-driven customer support to resolve disputes faster.
Gate check across cultures: Global quirks and controversies
How gate check works in different countries
Gate check isn’t just an American quirk—it’s a global patchwork of policies and attitudes. In Japan, expect fastidious care and meticulous documentation. In the UK, policies are clear but rigid, with little wiggle room for last-minute requests. In the Middle East, families enjoy extra flexibility, but must pass heightened security checks.
South America presents its own complications: language barriers, less formalized processes, and frequent delays. Customer service philosophies shape every step, from how staff communicate to how quickly lost items are tracked down.
Controversial gate check incidents that made headlines
Recent years have seen high-profile disputes over damaged strollers, denied claims for expensive car seats, and even lawsuits over lost medical equipment. Passengers in Europe have staged protests after airlines refused compensation, while Asian carriers have been praised for above-and-beyond service when gear goes missing.
Notable gate check controversies and their aftermath:
- US: Lawsuit against major airline for lost wheelchair, settled for undisclosed sum.
- UK: Viral social media outcry over stroller destroyed in transit, airline forced to revise policy.
- China: Airline publicly apologized after medical device mishap, implemented new training.
- Brazil: Family stranded after stroller rerouted to different airport; led to national debate on passenger rights.
Cultural expectations shape enforcement. In some regions, passengers expect hands-on help; in others, DIY is the norm, and complaints are met with indifference.
Expert answers: Your most burning gate check questions
Can you gate check anything you want?
According to Alternative Airlines, most airlines restrict gate check to strollers, car seats, wheelchairs, and occasionally oversize carry-on bags. Items like large musical instruments, sports equipment, and pet carriers are almost always forbidden.
Real-world outliers include travelers attempting to gate check surfboards, bicycles in bags, and even kitchen appliances—almost all were denied or sent as standard checked luggage.
Items banned from gate check:
- Lithium battery devices: Risk of fire, must travel as carry-on.
- Large musical instruments: Require advance approval.
- Pets and live animals: Only as carry-on or cargo.
- Fragile art or sculptures: Denied for liability reasons.
What happens if your gate-checked item is lost or damaged?
The claims process is notoriously bureaucratic. You must file immediately at the airport, provide detailed documentation, and often wait weeks for a decision. Airlines cap liability at low amounts—typically under $100 for strollers or car seats, less for soft-sided bags.
To maximize your odds:
- Provide receipts or proof of value.
- Use photos for before/after comparison.
- Persistently follow up—airlines drag their feet on payouts.
Steps to take immediately after discovering a loss or damage:
- Notify airline staff before leaving the baggage area.
- File a detailed written report with photos.
- Get a copy of your claim and contact info for follow-up.
- Retain damaged item for inspection.
- Document all communication with the airline.
How does gate check compare to other options in 2025?
Today’s travel environment tilts the odds: standard checked luggage offers more predictable compensation and tracking, while true carry-on keeps your valuables close. Gate check is a middle ground—sometimes convenient, often risky, and always subject to the whims of gate agents and ground staff.
| Option | Pros | Cons | Best For |
|---|---|---|---|
| Gate check | Free (often), convenient | High damage/loss risk | Families, overpacked |
| Carry-on | Always with you, secure | Size/weight limits | Business travelers |
| Checked luggage | Higher compensation, insured | Fees, carousel delays | Long-haul, valuables |
Table 5: Pros and cons comparison of baggage options in 2025. Source: Original analysis based on The Points Guy, 2024, Alternative Airlines, 2024
Choose based on your gear, priorities, and tolerance for risk.
Beyond the basics: Adjacent issues and essential takeaways
Gate check for special needs travelers
Travelers with disabilities or medical equipment face unique challenges. Airlines are required by law to accommodate wheelchairs and necessary devices, but mishandling and delays are all too common, as detailed by Alternative Airlines. The best approach? Communicate needs early, use clear labeling, and have backup plans.
Tips for staff interaction:
- Remind agents of airline and legal obligations.
- Request written confirmation of procedures.
- Document every step for future claims.
Essential prep steps for special needs gate check:
- Notify airline ahead of time
- Secure all medical devices in hard cases
- Attach medical necessity letters
- Photograph and label each item clearly
What to do when the system fails: Advocacy and escalation
When airlines drop the ball, you have rights. Escalating a dispute requires persistence and documentation. Start with on-site staff, escalate to customer service, and, if necessary, involve regulators or consumer advocacy groups.
Real-life advocacy examples include parents organizing social media campaigns for lost strollers and business travelers winning claims by bombarding the airline with evidence.
Steps for escalating a dispute with an airline:
- File an immediate report at the airport.
- Obtain written confirmation and claim number.
- Escalate to airline’s customer relations if no resolution.
- Contact national consumer protection authorities.
- Use social media or legal channels as a last resort.
Key takeaways: Gate check wisdom for every traveler
Gate check is neither friend nor foe—it’s a tool, and like any tool, it can help or hurt depending on how it’s used. If you walk in blind, you risk losing valuables, time, and patience. But with the right preparation, communication, and awareness, you can stack the odds in your favor.
For more on navigating the chaos of modern air travel, check out futureflights.ai/gate-check and related resources on topics like carry-on luggage tips, airport baggage risks, and flight delay survival guides.
In summary: Gate check can save you time and money—or cost you both. The key is knowing the rules, mastering the prep, and never assuming that “free and easy” means risk-free. With the brutal truth on your side, your next journey stands a fighting chance.
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