Baggage Coverage: the Brutal Truth Every Traveler Needs in 2025
If you think baggage coverage is that boring checkbox you rush past on a travel booking site, snap out of the trance—2025 doesn’t play nice with the unprepared. Lost, delayed, or damaged luggage isn’t just a minor inconvenience; it’s an escalating battleground of financial loss, emotional chaos, and insurance fine print that’s engineered to trip up even the savviest frequent flyer. In today’s wild west of international air travel, baggage mishaps have become so routine they’re almost expected, yet most travelers still cling to outdated assumptions: “The airline will sort it out,” or, “My credit card has me covered.” Spoiler: That confidence is often misplaced. The new landscape of travel is more complex, the stakes are higher, and the margin for error? Razor-thin. This guide cuts through the spin, exposes the hidden traps, and arms you with an unfiltered, research-driven survival strategy for protecting your belongings—and your sanity—every time you fly. Welcome to the real rules of baggage coverage in 2025.
Why baggage coverage matters more now than ever
The staggering rise in lost and damaged baggage
Airports in 2025 are crowded, chaotic, and running on thinner margins than ever. According to industry data and recent global research, baggage mishandling rates have exploded post-pandemic, fueled by a surge in travel, staff shortages, and operational chaos. In the United States, major airports report a 1 in 48 chance your checked bag will go missing on any given trip—a stat driven home by scenes like the 110,000 misplaced bags recently reported at Gandhi International Airport in Delhi over just 30 days. These aren’t just numbers; they’re the tip of the iceberg in a system buckling under relentless demand.
The cost? Airlines are legally capped at around $3,800 per lost bag domestically, and about $1,780 for international flights, but that’s only if everything goes perfectly with your claim. Even so, the real story is in the ripple effect: ruined vacations, missed business opportunities, and essentials replaced at your own expense while airlines and insurers drag their feet. According to Global Growth Insights, the baggage insurance market is growing at 7.25% CAGR, and nearly 60% of frequent flyers now proactively buy extra coverage—proof that travelers are waking up, albeit slowly, to the scale of the risk (Global Growth Insights, 2025).
| Year | Bags Mishandled (per 1,000) | Total Global Bags Lost | Average Compensation (USD) |
|---|---|---|---|
| 2020 | 5.2 | ~25 million | $1,550 |
| 2022 | 7.1 | ~34 million | $1,670 |
| 2024 | 8.5 | ~41 million | $1,820 |
| 2025 | 9.2 | ~45 million* | $2,200 |
*Estimated based on partial-year reports
Source: Original analysis based on Global Growth Insights, 2025, Upgraded Points, 2025
The emotional toll is real. Lost baggage often means lost medication, cherished items, work gear, or essentials bought in haste at inflated prices. Many travelers report a sense of powerlessness, frustration, and anxiety that lingers far beyond the flight itself. For families, it can mean a vacation that starts with stress; for business travelers, it could be the difference between closing a deal and scrambling for lost presentations. The numbers tell a story, but the fallout is deeply personal.
The hidden vulnerabilities in your travel plans
Now for the gut punch: Even the best baggage coverage has blind spots large enough to lose a suitcase through. Most travelers assume any bag checked with an airline is protected, but exclusions are everywhere—cash, high-value electronics, luxury items, and even the bag itself may be partially or wholly excluded. Worse, common scenarios like leaving your bag unattended, misplacing a carry-on, or suffering theft outside the airport often void your coverage entirely.
Hidden risks of baggage coverage most travelers ignore:
- Airline liability covers only bags in their possession—not public spaces or ground transport.
- Delayed baggage is covered differently than lost or stolen bags; many policies pay only after 24-48 hours.
- Cash, passports, and most documents are nearly always excluded from reimbursement.
- Electronics and jewelry are often capped at low limits or excluded outright.
- “Unattended” property—walking away from a bag, even briefly—can void a claim.
- Damage caused by overpacking, poor packaging, or “normal wear and tear” is excluded.
- Coverage is often secondary; if you have overlapping policies, only the difference might be paid.
These hidden landmines are amplified by the increasingly complex nature of modern travel: multi-leg journeys, code-share flights, and layovers in unfamiliar jurisdictions mean your bag’s custody can change hands multiple times—each transition another opportunity for loss, confusion, and claim denial. As travel becomes more global and interconnected, those who skip the fine print risk learning the hard way just how little protection they really have.
The evolution of baggage coverage: From afterthought to necessity
Historically, baggage insurance was an afterthought—something tacked onto travel insurance for a few extra bucks, or half-heartedly provided by airlines with little real recourse. But as loss rates have climbed and traveler demands have evolved, both regulatory and technological shifts have forced the industry to adapt.
| Year | Milestone | Description |
|---|---|---|
| 2008 | Montreal Convention | Standardized international liability limits for airlines. |
| 2016 | EU Air Passenger Rights | Strengthened compensation rights for delayed/lost baggage in Europe. |
| 2020 | COVID-19 Pandemic | Systemic disruptions increased baggage mishandling rates. |
| 2023 | Smart Tracking Introduced | Airlines and insurers begin offering app-based, real-time bag tracking. |
| 2024 | AI-Driven Claims | Rollout of automated claim platforms and dynamic coverage adjustments. |
Source: Original analysis based on Insights150, 2025
Attitudes have shifted: What was once viewed as an upsell is now a travel essential. Today’s traveler is more likely to research and purchase baggage coverage than ever before, recognizing that the cost of going without can vastly outweigh the modest premium required for peace of mind.
Decoding baggage coverage: What’s really included (and what’s not)
Breaking down the fine print: Key definitions and limits
If you’ve ever tried to decipher an insurance policy, you know the language is engineered for obfuscation. Baggage coverage typically reimburses you for lost, damaged, or stolen luggage, but only within strict predefined limits—and those limits are buried in an alphabet soup of legal terms. Exclusions lurk in the margins, and coverage ceilings often fall short of what most people actually pack.
Essential baggage coverage terms:
- Actual cash value (ACV): The depreciated value of your belongings at the time of loss, not the price you paid.
- Replacement cost: What it would cost to buy new items, less any depreciation—rarely offered in full.
- Per-item limit: The maximum payout per item, regardless of its true value.
- Aggregate limit: The total maximum payout per claim or trip.
- Exclusion: Specific items or scenarios not covered, often listed in fine print.
- Delay coverage: Reimbursement for essentials only after a bag is delayed a specified number of hours.
- Primary coverage: Pays out first, regardless of other policies.
- Secondary coverage: Kicks in only after other sources (like airlines) pay.
Consider these three scenarios:
- Your bag is delayed 36 hours on an international trip. Airline coverage reimburses you up to a set amount for “essential items”—but only after you provide detailed receipts and proof of delay.
- Your high-end laptop is stolen from your checked bag. Most policies exclude electronics or cap reimbursement at a few hundred dollars, despite the item’s value.
- Your suitcase is lost entirely, but only some contents are covered due to per-item limits and depreciation—leaving you with a payout far less than your actual loss.
Understanding these limits and definitions is the first line of defense. The devil is always in the details.
Airline vs. credit card vs. travel insurance: The real winner
Three main players battle for your trust—and your premium: airline liability, credit card baggage protection, and standalone travel insurance. Each promises peace of mind, but their real-world value varies wildly by scenario.
| Feature | Airline Liability | Credit Card Coverage | Travel Insurance |
|---|---|---|---|
| Max payout (US) | ~$3,800/bag (domestic flights) | $500–$2,500 (varies) | $1,000–$5,000 |
| Time to file claim | Immediate, but up to 21 days | 30–60 days | 7–14 days |
| Exclusions | Many (see above) | Many, especially electronics | Fewer, but still exist |
| Delay coverage | Usually limited | Only on some cards | Standard, after delay |
| Process complexity | High | Moderate | Moderate |
| Verdict | Best for: Airline error | Best for: Supplementary | Best for: High-value trips |
Source: Original analysis based on Upgraded Points, 2025, Global Growth Insights, 2025
In practice, airline coverage is best for straightforward losses where the airline is clearly at fault, but payout limits and exclusions are harsh. Credit cards often fill small gaps—particularly for delays—but rarely cover high-value losses. Standalone travel insurance typically offers the most robust protection, but only if you read the fine print and buy the right policy.
“Honestly, most travelers don’t realize how easily claims are denied or underpaid. The real winner is the traveler who layers multiple coverages and actually reads what’s excluded. That’s not sexy, but it’s the truth.” — Maya, Travel Insurance Expert, Insights150, 2025
The loopholes and exclusions nobody tells you about
Most claims don’t fail because of fraud—they fail because of loopholes. Insurers and airlines are experts at carving out exceptions to limit their liability.
Top 7 red flags in baggage coverage policies:
- “Unattended baggage” exclusions—leaving your bag for a coffee run can void your claim.
- “Normal wear and tear”—doesn’t cover busted zippers or scratches.
- “Valuables” clauses—cash, jewelry, and tech often excluded or severely capped.
- “Improper packing”—damage from overstuffed or fragile items denied.
- Delayed baggage only covered after 12–48 hours, not immediately.
- “Acts of God” or force majeure—natural disasters, strikes, or terrorism may not count.
- Secondary coverage—means you must exhaust all other remedies before claiming.
To avoid these traps, scrutinize every policy for exclusions, document your belongings with photos, and keep receipts for expensive items. When in doubt, call the insurer before your trip and ask direct questions—then get the answers in writing.
Baggage coverage in action: Real-life stories and case studies
Denied, delayed, approved: What actually happens when you file a claim
Filing a baggage claim is often a lesson in bureaucracy and patience. The process is layered, documentation-heavy, and fraught with opportunities for delays or outright denials. Here’s what you’re really in for:
- Report the loss or delay immediately at the airline counter.
- Obtain a Property Irregularity Report (PIR) and case reference number.
- Retain all receipts for necessary purchases incurred due to baggage delay.
- Contact your insurer or credit card provider within the required time frame.
- Submit a detailed claim form, often online or via app.
- Upload supporting documents: proof of loss, purchase receipts, photos.
- Wait for claim review, which can take days to weeks.
- Respond promptly to requests for additional information to avoid delays.
Case studies:
- Approved: Sarah lost her bag on a domestic flight, filed immediately, provided receipts and photos, and received full compensation within three weeks.
- Denied: Mike’s claim for a stolen laptop was rejected due to a valuables exclusion buried in his policy.
- Delayed: Priya’s claim dragged on for two months because she failed to submit a PIR at the airport—her oversight triggered endless back-and-forth.
The lesson? Meticulous documentation and fast action are your best weapons against the bureaucracy.
The psychology of lost luggage: More than just money
Losing your baggage isn’t a mere inconvenience; it’s a punch to the gut. The sense of violation, disruption of plans, and helplessness can overshadow the trip itself. As one frequent flyer, Alex, put it:
“When I lost my bag, it wasn’t just the stuff I missed—it felt like my entire trip was hijacked. Every day I’d check my phone for updates and feel completely powerless. The stress just kept building.” — Alex, Frequent Traveler
For many, lost luggage triggers anxiety, irritability, and even anger—especially when essentials or sentimental items are involved. There’s a domino effect: missed meetings, ruined vacations, emotional exhaustion. This psychological fallout underscores why robust baggage coverage is more than just a financial hedge; it’s a buffer against the real disruption that follows a mishandled bag.
What to do when your baggage goes missing: Field guide
When your bag doesn’t appear on the carousel, the clock starts ticking. Here’s how to maximize your odds of compensation and minimize the chaos:
- Immediately notify the airline and file a Property Irregularity Report.
- Retain your boarding pass, bag tag, and all flight documentation.
- Take photos of your baggage claim tag and any forms received.
- File a claim with your insurer or credit card promptly—don’t wait for the airline to resolve it.
- Keep receipts for all emergency purchases.
- Document every interaction with airline and insurance reps.
- Follow up by email and phone until you receive written confirmation.
- Escalate the claim if you receive no response in 14 days.
- Use consumer protection resources or ombudsman services if the claim stalls.
Persistence and a paper trail are your ammunition—without them, your claim is at the mercy of indifferent systems.
The new world of baggage coverage: AI, smart tracking, and futureflights.ai
How technology is rewriting the rules of baggage protection
The digital revolution has finally stormed the lost-luggage desk. AI-driven claims processing, smart tags that broadcast your bag’s location in real time, and mobile alerts for every custody transfer are rapidly becoming the new standard. Airlines and insurers now deploy machine learning algorithms to detect fraud, speed up payout timelines, and even anticipate loss risks en route.
In the recent past, a lost bag meant an opaque, weeks-long search. Today, a traveler with a smart tag can prove exactly where and when their bag went missing, forcing quicker resolutions—and less finger-pointing.
Old-school baggage coverage relied on paperwork and patience. Modern tech empowers travelers to reclaim control, shrinking the timeline from loss to reimbursement and exposing previously invisible mistakes and mishandling.
Is AI-powered coverage actually better? The good, the bad, and the ugly
AI-powered baggage coverage is a double-edged sword. Automated systems can flag and resolve claims in hours, but they can also deny appeals based on rigid algorithms.
| Pros | Cons |
|---|---|
| Faster claim processing | Algorithmic errors |
| Real-time loss tracking | Less human flexibility |
| Fewer lost claims | Privacy concerns |
| Dynamic policy adjustments | Tech failures (e.g., app bugs) |
Source: Original analysis based on Insights150, 2025
One recent example: A business traveler’s bag was flagged as lost by a smart tag at Heathrow. The app auto-filed a claim, uploaded documentation, and triggered reimbursement within 24 hours—no human intervention necessary. Contrast that with a traditional system where the same claim would take weeks, if not months.
“Honestly, the AI bag tracker saved my trip. I got an alert before the airline even noticed my suitcase was offloaded, and my claim was settled before my meeting. That’s next-generation peace of mind.” — Sam, Tech-Savvy Traveler
The role of futureflights.ai and similar services in modern travel
Innovative flight search platforms like futureflights.ai are integrating baggage coverage directly into the booking journey, offering travelers real-time, personalized recommendations that account for both routing risk and policy gaps. Instead of retrofitting insurance after booking, travelers can now see which flights, carriers, and insurance options offer the most seamless protection—tailored to their actual itinerary and risk profile.
The potential is huge: Dynamic coverage that adapts to route changes, connects data from smart tags, and even suggests upgrades or add-ons when your risk profile spikes. In short, the travel world is finally catching up with the digital age, putting real, actionable information in your hands before disaster strikes.
Global baggage coverage: Surprising differences and what they mean for you
How coverage limits and rules change by country and airline
Think baggage coverage is universal? Think again. Every country and airline operates under different liability limits and compensation rules—a regulatory patchwork that traps the unwary.
| Airline/Region | Max Payout (USD) | Delay Coverage | Notable Exclusions |
|---|---|---|---|
| US Domestic | $3,800 | 24+ hours | Electronics, jewelry |
| European Union | $1,780 (approx.) | 21+ hours | Cash, documents |
| Middle East | $2,100–$3,500 | 24+ hours | Luxury goods, high-value items |
| Asia-Pacific | $1,500–$2,800 | 12–24 hours | Documents, high-tech devices |
| Latin America | $1,200–$2,400 | 24–48 hours | Customary exclusions apply |
Source: Original analysis based on Upgraded Points, 2025, Global Growth Insights, 2025
Travelers have been caught out by assuming that high limits or “universal coverage” apply everywhere. In reality, a lost bag routed through multiple countries may be subject to the lowest common denominator of compensation, and claims can be denied because of jurisdictional mismatches.
Cultural attitudes toward baggage loss and compensation
Not every traveler views baggage loss with the same intensity. In some cultures, it’s a minor inconvenience; in others, it’s an affront demanding relentless pursuit of compensation.
Cultural factors influencing baggage coverage expectations:
- Societal trust in institutions: Higher trust means more patience with the process.
- Value placed on material possessions: Cultures prioritizing minimalism shrug off losses more easily.
- Legal consciousness: Some societies are more litigious, fueling aggressive claims.
- Experience with bureaucracy: Familiarity breeds savviness in navigating claims.
- Media coverage: High-profile mishandlings drive public demand for reform.
- Economic factors: For some, a lost bag is a financial disaster; for others, it’s a bump in the road.
These attitudes shape everything from national policies to the fine print in insurance coverage. They also determine how likely travelers are to pursue claims versus writing off losses as bad luck.
How to prepare for cross-border travel risks
Cross-border travel multiplies the risk and complexity of baggage coverage. Preparing for these challenges isn’t optional—it’s essential.
- Research airline and destination-specific liability limits before booking.
- Review both primary and secondary coverage policies for jurisdictional exclusions.
- Document all valuables with photos, serial numbers, and receipts.
- Buy third-party travel insurance that covers international routes and high-value items.
- Track bags with smart tags whenever possible.
- Store policy numbers and emergency contacts offline as well as digitally.
- Know your rights under international conventions (like the Montreal Convention).
The more you know before you fly, the less likely you are to be blindsided by fine print or foreign bureaucracy.
Myths, mistakes, and must-knows: Debunking the baggage coverage industry
Top 5 baggage coverage myths that cost travelers money
Misinformation is everywhere—and it’s expensive. Let’s take a scalpel to the five deadliest myths:
- “The airline will cover everything I lose.” Reality: Payout limits and exclusions are punishing, and many claims are denied on technicalities.
- “My credit card has full protection.” Fact: Most cards offer limited coverage, with strict exclusions and low maximums.
- “All policies cover electronics and jewelry.” Nope. These are nearly always excluded or heavily capped.
- “I have plenty of time to file.” Deadlines can be as short as 7 days for some claims; miss them, and you’re out of luck.
- “Once I buy coverage, I’m set.” Policies change; coverage must match your itinerary and belongings every time.
Believing these myths sets you up for costly disappointment—and most travelers learn the hard way.
Mistakes even savvy travelers make (and how to avoid them)
Baggage coverage isn’t just for the naive—some of its biggest victims are well-traveled pros who overlook the details.
- Ignoring policy changes before each trip—insurers update terms regularly.
- Over-insuring low-risk trips or under-insuring high-value journeys.
- Missing documentation deadlines; even a one-day delay can void a claim.
- Failing to keep receipts or evidence of purchase for valuables.
- Not reading exclusions on electronics or professional gear.
- Assuming all policies cover international legs identically.
One executive described a $4,000 loss after failing to update their policy before an international conference—a rookie mistake that cost far more than the premium.
Insider secrets: What the industry won’t advertise
The insurance industry is built on risk, but also on travelers’ ignorance. The best protection comes from knowing what insiders know.
“Never trust the default settings. Always call and ask about coverage for your exact trip—routes, layovers, electronics. Sometimes they’ll quietly approve extra coverage if you ask for it.” — Jordan, Industry Insider
Consider these unconventional strategies: Insure only the items you truly can’t afford to lose, layer credit card and third-party policies, and use smart tags to document every step. Above all, keep a running list of coverage changes and demand answers in writing before you fly.
Maximizing your baggage coverage: Strategies for every traveler
How to choose the right coverage for your trip
Matching coverage to your journey isn’t rocket science—it’s risk management. Consider the value of what you’re packing, the destinations, and the complexity of your route.
- Inventory your belongings and estimate their current value.
- Check airline and credit card coverage limits.
- Read exclusions for high-value or at-risk items.
- Evaluate third-party policies for international coverage gaps.
- Adjust coverage for multi-leg or code-share flights.
- Consider delay coverage and emergency purchase reimbursement.
- Choose the policy (or combination) that best fits your risk profile.
Example profiles:
- Business traveler with expensive electronics: Needs robust third-party and credit card layering, plus high single-item limits.
- Adventure traveler to remote destinations: Prioritizes comprehensive third-party coverage and rapid claim response.
- Family on vacation: Focuses on coverage for essentials, delay reimbursement, and straightforward claim processes.
Claiming like a pro: Documentation, deadlines, and negotiation tactics
Winning a baggage claim is about preparation and persistence.
Documentation essentials:
- Property Irregularity Report (PIR)
- Photographic evidence of bag and contents
- Receipts for valuable items
- Proof of flight and baggage tags
- Written correspondence with airlines/insurers
- Emergency purchase receipts
- Documentation of all phone and email exchanges
- Proof of claim submission and acknowledgment
When disputes arise, escalate to senior claims handlers, reference regulatory protections, and—if needed—engage consumer protection agencies or travel ombudsmen. The squeaky wheel often gets the grease.
Hidden benefits and unconventional uses for baggage coverage
Baggage coverage isn’t just for catastrophic loss—it can also save the day in lesser-known scenarios.
- Delayed baggage reimbursement covers essentials: toiletries, clothes, chargers.
- Some policies cover courier fees to deliver found luggage.
- Coverage may extend to theft from a hotel room or rental car (read the fine print).
- “Travel inconvenience” payouts for missed connections or extended delays.
- Emergency purchases for business meetings or events.
- Reimbursement for rental of essential gear (sports, medical).
Savvy travelers leverage these perks by documenting every expense and being proactive in claim submissions—turning minor disasters into manageable inconveniences.
What’s next? The future of baggage coverage in a changing travel world
Emerging threats and opportunities for travelers
Travelers face a new generation of threats: cybercrime targeting data-linked baggage, sophisticated theft rings, and evolving scams that exploit digital check-in systems. But the flip side is a wave of opportunity: personalized coverage, instant AI-driven payouts, and smarter tech integration that can make lost luggage a solvable puzzle, not an open wound.
Predictions for baggage coverage by 2030
Experts forecast radical shifts not in what’s covered, but in how coverage is delivered. Policies will become more personalized, dynamically adapting to your itinerary and purchase history. Some predict a future where AI assesses your risk in real time and offers instant, on-the-spot coverage upgrades.
Three plausible scenarios:
- Seamless, app-driven claims with instant payouts for verified losses.
- Universal, smart-tag tracking reducing lost luggage rates dramatically.
- Embedded, personalized coverage bundled with every booking on platforms like futureflights.ai.
“The lines between travel, tech, and insurance are blurring. Expect frictionless, data-driven coverage that feels less like a gamble and more like a guarantee.”
— Riley, Travel Futurist
How to stay ahead: Smart habits for tomorrow’s traveler
Want to beat the odds in the baggage coverage game? Cultivate these habits:
- Audit your coverage before every trip; don’t rely on old assumptions.
- Document your valuables, serial numbers, and contents every time you pack.
- Register for smart bag tracking when available.
- Save digital and physical copies of all travel documentation.
- Note all deadlines for claims and appeals.
- Ask insurers explicit questions about exclusions—get answers in writing.
- Layer coverage if your trip or belongings warrant it.
- Stay current on policy changes and regulatory updates.
The best protection isn’t just a policy; it’s vigilance, documentation, and a refusal to settle for the default.
Quick reference: Baggage coverage checklist and jargon buster
The essential baggage coverage checklist
Consider this your pre-flight ritual—don’t board without it.
- Inventory and value all packed items.
- Photograph bag contents and exterior.
- Review airline and credit card coverage.
- Read exclusions and policy limits.
- Store proof of purchase for valuables.
- Register smart tags or trackers.
- Document baggage tags and flight receipts.
- Know deadlines for claims (airline and insurer).
- Keep emergency contact info handy.
- Retain receipts for any emergency purchases.
- Escalate promptly if claim stalls.
- Review policies before every new trip.
Apply this checklist whether you’re flying solo for business, with family on vacation, or adventuring off-grid. Adjust for trip length, value of contents, and complexity of itinerary.
Jargon buster: Decoding baggage coverage language
Insurance-speak is designed to confuse. Here’s what matters—and why.
Actual cash value
What your stuff is worth now, not what you paid. Used for most claims.
Replacement cost
Cost to buy a new item today, minus depreciation—rarely reimbursed in full.
Aggregate limit
Maximum payout for your claim or per trip, no matter how many bags.
Per-item limit
The maximum payout for a single item, regardless of its value.
Delay coverage
Pays for essentials when your bag is delayed beyond a set window.
Exclusion
Items or scenarios not covered, usually hidden in fine print.
Primary coverage
Pays out first, before any overlapping policies.
Secondary coverage
Kicks in only after other policies pay (e.g., airline liability first).
Property Irregularity Report (PIR)
Official form filed at the airport for lost/delayed baggage—essential for claims.
Force majeure
Excludes events beyond human control, like natural disasters or strikes.
Knowing the language means knowing your rights—and how to fight for them.
Conclusion: The new rules of baggage coverage—what every traveler must remember
In the end, baggage coverage isn’t about checking a box—it’s a full-contact sport. The only constant is change: Policies shift, threats evolve, and the fine print is always one step ahead. What separates the protected from the prey isn’t luck or even money—it’s vigilance, preparation, and the willingness to dig deeper than the marketing copy. Every trip is a new roll of the dice, but the informed traveler walks into the game with the odds stacked in their favor.
Choosing the right baggage coverage is travel empowerment. It’s the difference between chaos and confidence when the carousel spins empty. So next time you pack, ask yourself: Are you trusting luck, or have you engineered your own safety net? Because in the brutal new world of baggage coverage, only one of those stories ends with your stuff—and your sanity—intact.
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