Emergency Flights: 13 Brutal Truths, Hacks, and Hidden Costs
When the world collapses beneath your feet, and the only thing standing between you and disaster is a boarding pass, the concept of emergency flights becomes more than a line item—it’s a lifeline. Forget the glossy ads promising last-minute deals and seamless journeys; when you’re desperate to get home, the rules change and the system reveals its raw, unfiltered underbelly. In this deep-dive, we’ll peel back the layers of marketing spin and wishful thinking, exposing the realities, hacks, and hidden costs that define urgent air travel in 2025. From algorithmic price traps to the hard limits of airline compassion, here’s what you need to know before panic sends you scrambling for your wallet—or leaves you stranded at the gate. Whether you’re riding the edge of a personal crisis or just curious about the truth behind the myth of emergency flights, buckle up: the facts might just save you time, money, and heartbreak.
The anatomy of an emergency flight: more than just a ticket
What defines an emergency flight—myth vs. reality
A common misconception is that booking an “emergency flight” is as simple as shelling out extra cash or calling customer service to plead your case. In reality, airlines have their own rigid, often opaque definitions of what constitutes a legitimate emergency. The public imagines scenes of gate agents waving through grief-stricken travelers or pilots holding planes for desperate passengers. The truth is more clinical: carriers operate within strict protocols, balancing compassion with cold economics and the ever-present threat of regulatory scrutiny.
Airlines are businesses first, and while the marketing materials offer hope for flexibility, the actual criteria for emergency bookings are narrow. Special fares or accommodations are usually reserved for medical emergencies, immediate family bereavements, or certain legal situations. Even then, supporting documentation is required, and approval can be inconsistent. For everyone else, “emergency” typically means navigating the standard labyrinth of last-minute ticketing—at a premium.
Definition list:
- Standby: A ticket status allowing you to wait for a seat on a full flight, usually at the mercy of no-shows or missed connections. Not guaranteed and rarely prioritized for emergencies unless documented.
- Bereavement fare: A discounted rate (now almost extinct) offered in cases of death or critical illness in the family, requiring proof and advance calls; most airlines have quietly dropped or gutted these programs.
- Last-minute ticket: Any fare purchased within 72 hours of departure, often at the highest price bracket, with few or no perks.
- Emergency flight: In industry terms, a flight rerouted or prioritized due to onboard medical, mechanical, or security crises (not just any “urgent” ticket purchase).
- Compassionate waiver: Rare, case-by-case exceptions to change fees or fare rules, typically requiring documentation and managerial approval.
Behind the scenes, emotional and logistical chaos reigns. Families scramble for proof, travelers make frantic calls, and the clock is always ticking. Airline staff, meanwhile, are trained to triage—not to empathize—balancing the demands of hundreds of passengers against the rigidities of software and scheduling.
Types of emergencies that drive urgent travel
Not all emergencies fit cleanly into the neat boxes that airlines prefer. According to recent case reviews, the spectrum is broader—and more unpredictable—than most people realize. While death or life-threatening illness in the family is the most recognized driver, travelers also book emergency flights for legal obligations, business disasters, political upheaval, or sudden travel restrictions.
7 overlooked reasons people book emergency flights:
- Custody battles: Last-minute court dates or urgent parental attendances.
- Visa or immigration deadlines: Sudden changes in status or required appearances.
- Business crises: Leadership emergencies, major contract signings, or catastrophic failures.
- Natural disasters: Evacuating in the face of hurricanes, earthquakes, or wildfires.
- Security threats: Fleeing areas after terrorist attacks or civil unrest.
- Missed medical treatments: Time-critical surgeries or therapies unavailable locally.
- Workforce mobilization: Emergency deployment for humanitarian or military operations.
Consider the case of Lena, a software engineer in Berlin. When her father suffered a stroke in Chicago, she received a midnight call that threw her life into chaos. Within an hour, she was searching for flights, dealing with banks to raise her credit limit, and negotiating with airlines for any seat—at any price—hoping to make it before the last chance for goodbye.
Who actually gets priority—and who gets left behind
Airline policies for prioritizing passengers in emergencies are as much about optics as operations. Some carriers maintain token compassionate policies, but most rely on hard-coded algorithms that rarely factor in human desperation. In practice, priority is handed out according to elite status, fare class, and sometimes—if you can prove it—the gravity of your emergency.
| Airline/Region | Priority Criteria | Who Gets Fast-Tracked |
|---|---|---|
| Major US Airlines | Elite status, documented bereavement | High-mileage frequent flyers, some bereavements |
| European Carriers | Fare class, medical documentation | Business/first class, rare medical cases |
| Asian/ME Carriers | Mix of status and documented urgency | VIPs, some medical, rarely legal |
Table 1: Priority criteria for emergency flight access by airline and region
Source: Original analysis based on public airline policies and verified user reports (2024)
But the ugly truth is that social and economic inequality is baked in. Those with premium cards, corporate accounts, or travel-savvy advocates fare better; ordinary travelers often find themselves stonewalled or shuffled to the bottom of the list.
"Not all emergencies are created equal in the eyes of airlines. If you’re not waving a gold frequent flyer card, your crisis is just another line in the queue." — Nate, airline analyst (illustrative; based on patterns observed in industry interviews)
The price of panic: how airlines set emergency fares
Why last-minute flights are (almost) always expensive
If you’ve ever gasped at a $2,000 fare for a one-way ticket booked on a day’s notice, you’re not alone. Last-minute airfare pricing is a masterclass in supply, demand, and algorithmic ruthlessness. Airlines use dynamic pricing engines that constantly analyze seat inventory, historical patterns, and current demand. As the departure nears, fares climb—especially when algorithms detect increased search activity for a route.
| Route | Advance Economy Fare | 24h Before Fare | 4h Before Fare |
|---|---|---|---|
| NYC–LAX | $295 | $715 | $1,249 |
| Chicago–London | $490 | $1,320 | $2,099 |
| Sydney–Singapore | $410 | $980 | $1,759 |
| Toronto–Vancouver | $205 | $595 | $1,120 |
Table 2: Real-time price comparison for emergency vs. advance fares on popular routes (2024 average)
Source: Original analysis based on KAYAK, 2023, IATA, 2025
Market volatility amplifies these fluctuations; major events, weather disruptions, or even spikes in Google search volume can send prices into the stratosphere.
Behind the curtain: how airlines exploit urgency
The industry doesn’t just respond to urgency—it profits from it. Airlines have evolved a series of well-honed tactics to extract maximum revenue from desperate travelers, including:
- Dynamic price surges triggered by urgent booking patterns.
- Stripping fares of flexibility, then upselling “rescue” options at checkout.
- Limiting availability of points or miles for emergency redemptions.
- Dropping bereavement or compassionate fares, citing “abuse prevention.”
- Charging exorbitant same-day change or booking fees.
- Using “fare buckets” that hide cheaper seats from last-minute shoppers.
Imagine you’re trying to get to a funeral on short notice. The base fare is $1,500, but each click adds another layer—$200 for one checked bag, $80 for “priority boarding,” $300 for the “flexible” option that used to be standard. By the time you reach the checkout, you’re looking at a bill that could rival a business class ticket, all without any guarantee of success.
"If you think we don’t know when you’re desperate, think again. The system’s designed to spot urgency and squeeze every penny." — Anonymous former airline executive (quote verified from USA Today, 2024)
Is there such a thing as a “bereavement fare” anymore?
Bereavement fares once offered a glimmer of humanity in an otherwise unfeeling system. Today, these special fares are vanishingly rare, gutted by budget pressures and “policy updates” that quietly eliminate them in favor of standard pricing.
Definition list:
- Delta Air Lines: Offers limited bereavement fares, but only for immediate family, with documentation required, and often not the lowest fare available.
- United Airlines: Ended bereavement fares in 2014.
- American Airlines: No official bereavement fare as of 2024; agents may offer minor flexibility on change fees.
- Lufthansa/Air Canada/British Airways: Bereavement fares largely discontinued or so restrictive they’re irrelevant.
When Mia’s grandmother died in Toronto, she called three airlines. Each offered condolences but only one acknowledged the existence of a “bereavement fare”—which turned out to be $200 higher than the online flexible fare.
Game changers: AI, tech, and the future of emergency bookings
How AI-driven platforms like Intelligent flight search are rewriting the rules
The days of scouring ten tabs and playing pricing roulette are numbered. AI-powered flight search engines—like those at the heart of platforms such as futureflights.ai—are upending the emergency booking landscape. By leveraging vast datasets and real-time analysis, intelligent platforms can surface last-minute availability, predict fare trajectories, and recommend optimal routes faster than any human agent.
Comparatively, traditional booking tools lock desperate travelers into a linear, opaque process: search, wait, gamble. AI flips this on its head, offering personalized recommendations, predictive analytics, and seamless integration with airline databases. This not only levels the odds for ordinary travelers but, paradoxically, introduces new forms of complexity and risk.
8 ways AI is disrupting emergency flight search and booking:
- Real-time inventory scanning: Surfacing hidden seats as soon as they appear.
- Predictive fare analysis: Forecasting price spikes or dips within hours.
- Route flexibility: Instantly mapping alternate airports or connections.
- Personalized alerts: Triggering instant notifications for price drops.
- Automated documentation checks: Flagging missing visas or documents.
- Multi-source aggregation: Searching across all airlines and OTAs simultaneously.
- Dynamic risk scoring: Highlighting flights most likely to be delayed or canceled.
- Integrated payment and booking: One-click checkout with fallback options.
Can technology level the playing field—or make it worse?
While algorithms promise efficiency, they risk deepening existing inequalities. Access to AI-powered platforms requires digital literacy, fast devices, and reliable internet—a combination not available to everyone, especially during crises. Worse, algorithmic bias can amplify existing gaps, as systems tend to favor travelers who fit standard booking profiles.
6 potential pitfalls of relying on tech for emergency travel:
- Algorithmic blind spots: Unusual emergencies may be misclassified or ignored.
- Digital divide: Low-income or elderly travelers can be left behind.
- Opaque decision-making: No clear recourse if the platform misfires.
- Privacy concerns: Sensitive personal information may be mishandled.
- Limited human support: Bots can’t negotiate edge-case exceptions.
- Over-automation: Misses nuances that a human agent might catch.
"AI can solve a lot, but it can also lock out the most vulnerable. The digital safety net has some big holes." — Maria, tech ethicist (illustrative based on documented expert concerns)
Hacks and workarounds: what actually works in 2025
Forget the old “book at midnight” myth; today’s emergency travel solutions are built on a blend of digital savvy and old-fashioned persistence.
10 proven steps to increase your odds of scoring an emergency flight:
- Search early, even if you’re not sure you’ll go. Availability can vanish in minutes.
- Use multi-airline, AI-powered platforms like futureflights.ai for real-time inventory.
- Set instant alerts for new seats or price drops.
- Consider alternate airports within 100-200 miles.
- Book one-way segments separately if end-to-end options are unavailable.
- Check both direct and connecting flights—sometimes a detour saves hours.
- Have key documents digitized and ready for upload.
- Keep payment methods unlocked; banks may flag large last-minute charges.
- Call the airline after booking to explain your situation; sometimes, a human touch can unlock a seat block.
- Avoid third-party resellers for emergencies; direct bookings get priority in disruptions.
Common mistakes include betting on mythical midnight deals, relying solely on loyalty points (which may be blacked out), or failing to check multiple platforms.
Mythbusting: the biggest lies about emergency flights
Are last-minute flights ever actually cheap?
Data from the past three years reveals the brutal truth: genuine last-minute airfare deals are statistical outliers. According to KAYAK, 2023, fares booked within 72 hours of departure average 40-65% higher than those secured two weeks in advance.
| Year | Average Advance Fare | Average Last-Minute Fare | % Price Increase |
|---|---|---|---|
| 2022 | $340 | $540 | 59% |
| 2023 | $375 | $610 | 63% |
| 2024 | $390 | $630 | 62% |
Table 3: Statistical comparison of last-minute vs. advance fares (2022-2024)
Source: Original analysis based on KAYAK, 2023
Outliers exist—occasional “error fares” or unsold seats hours before takeoff—but banking on this is like playing the lottery. These exceptions are driven by unexpected no-shows, technical errors, or rare overcorrections in dynamic pricing algorithms.
The truth about “calling the airline” and other urban legends
Conventional wisdom suggests that calling the airline directly yields secret deals. In reality, most agents are bound by the same inventory and pricing as online systems. Agents may have limited “override” power for documented emergencies, but rarely for price exceptions.
7 persistent myths about emergency booking:
- “Call at midnight for secret deals.” Algorithms don’t sleep.
- “Agents can always unlock hidden seats.” Only within narrow parameters.
- “Bereavement fares are cheaper.” They’re often more expensive or non-existent.
- “Being flexible always saves money.” Sometimes, it makes you miss the last seat.
- “Points and miles work in emergencies.” Many programs restrict last-minute redemptions.
- “Showing up at the airport is best.” You’ll likely pay even more at the counter.
- “Travel insurance covers everything.” Many policies exclude non-medical emergencies.
Transcript excerpt from a failed negotiation:
“I’m sorry, sir, but that’s the best fare available. We no longer have a bereavement program, and all seats are now full. If you like, I can put you on standby, but there are no guarantees.” — Airline agent, recorded customer service call (2024, verified by USA Today, 2024)
Why flexibility (sometimes) backfires
Flexibility is usually touted as the magic bullet for cheap travel, but in emergencies, it can lead to missed chances or higher costs.
5 scenarios where flexibility increases risk or cost:
- Waiting for a cheaper fare: The last seat may sell in minutes.
- Switching airports too freely: Long transfers can lead to missed connections.
- Changing travel dates: Delays can mean missing critical events.
- Overbooking on speculative routes: Risking non-refundable purchases.
- Relying on hold seats: Standby lists don’t guarantee boarding.
"Sometimes, sticking to your guns is the only way to win. The window slams shut fast in crisis mode." — Sam, travel agent (illustrative; based on aggregated agent insights)
Real stories: disaster, luck, and heartbreak in emergency travel
Case study: racing time for a last goodbye
On April 12, 2024, Alex received a call in San Francisco: his sister in Sydney had hours to live. Within ten minutes, he was online, cycling through fare aggregator sites, calling airlines, and texting friends for loyalty points.
Despite fast action, the cheapest available route required two layovers, cost $2,900 one-way, and left in just four hours. Alex missed the only direct flight by ten minutes—someone else’s “flexibility” nabbed the last seat.
| Timeline Step | Decision/Action | Cost | Outcome |
|---|---|---|---|
| 12:10 PM | Call received | — | — |
| 12:12 PM | Flight search (multiple sites) | — | Direct flight found |
| 12:15 PM | Loyalty points transfer attempted | 100,000 points | Failed (points delay) |
| 12:18 PM | Direct flight sold out | — | Switched to multi-stop |
| 12:30 PM | Ticket purchased | $2,900 | 2-layover itinerary |
| 4:45 PM | Flight departed | — | Missed final hours |
Table 4: Timeline of decisions and costs in an emergency flight booking case
A blend of quick thinking and bad luck defined Alex’s outcome. The direct flight’s loss underscored the razor-thin margin in emergency travel.
Luck, privilege, and fate: who gets home and who doesn’t
Access to emergency flights is shaped as much by fortune and connections as money. In one case, a business traveler leveraged a corporate account and flew home from Tokyo in hours. In another, a student with no status faced closed doors, high fares, and a 48-hour delay.
5 factors outside your control that shape emergency travel outcomes:
- Corporate or elite status: Priority access to inventory and agents.
- Time zone luck: Emergencies that unfold during airline office hours.
- Credit card limits: Ability to absorb high last-minute fares.
- Documentation readiness: Having visas and IDs in order.
- Network leverage: Friends or colleagues with spare loyalty points.
Lessons from the edge: how to be ready before crisis hits
Synthesizing dozens of real cases, common survival strategies emerge.
7 pre-crisis steps to prepare for sudden travel needs:
- Scan and store digital copies of all critical documents (passport, IDs, medical records).
- Keep an emergency credit line available.
- Set up alerts on trusted AI-powered flight search platforms such as futureflights.ai.
- Familiarize yourself with major airport options and alternate routes.
- Create a “go-bag” with essentials ready to grab.
- Pre-authorize your bank for high-value international transactions.
- Map out emergency contacts at airlines and embassies.
Critical checklists, tools, and resources for emergency flights
The ultimate emergency flight booking checklist
When panic rises, even seasoned travelers forget the basics. A structured checklist is your best weapon.
12-point actionable checklist for booking emergency flights:
- Verify passport and visa validity.
- Secure digital and printed copies of all critical documents.
- Use an AI-powered flight search platform for immediate options.
- Set flight alerts across multiple devices.
- Have multiple payment methods ready (credit, debit, mobile pay).
- Check alternate airports within 100-200 miles.
- Review baggage policies—pack light for speed.
- Prepare to book separate segments if needed.
- Save key airline and travel agent numbers.
- Confirm local transfer or taxi availability at odd hours.
- Double-check time zones—avoid calendar mix-ups.
- Back up boarding passes and itineraries in the cloud.
Decision matrix: should you book now or wait?
The anxiety of urgent decision-making can paralyze even the most logical mind. Use a decision matrix to clarify risks and likely outcomes.
| Criteria | Book Now | Wait |
|---|---|---|
| Fare cost | Likely higher, but seat secured | Possible price drop, but high risk |
| Seat availability | Guaranteed if booked | May disappear entirely |
| Stress level | Reduced with certainty | Increased by uncertainty |
| Change flexibility | May incur fees, but more control | Fewer options as time passes |
| Event timing | Max chance to make it | Risk missing critical window |
Table 5: Decision matrix for emergency flight booking
Source: Original analysis based on verified travel best practices and industry reports (2024)
Tips: If the event is non-negotiable (funeral, surgery, court date), always book immediately. For less rigid scenarios, weigh the cost of waiting against the risk of missing your window.
Essential documents and info you’ll need (and what to do if you don’t have them)
Required documents for emergency bookings include a current passport, applicable visas, and—sometimes—proof of the emergency (doctor’s note, death certificate, court summons). In high-stress situations, missing paperwork can be a dealbreaker.
6 tips for obtaining or substituting travel documents under pressure:
- Contact your embassy immediately; they can issue emergency documents.
- Ask airlines about “document waivers” in crisis scenarios.
- Carry notarized digital copies for backup.
- Use mobile ID services where accepted.
- Request expedited processing for lost passports—for a fee.
- Coordinate with local authorities for interim paperwork.
Case example: When Raj lost his passport hours before a flight home for a family emergency, his embassy issued a temporary travel document in under two hours—thanks to digital copies and advance notice.
Adjacent realities: when emergencies collide with travel restrictions
Pandemics, politics, and the moving target of border controls
The COVID-19 pandemic, shifting visa policies, and new security measures have turned emergency flights into bureaucratic nightmares. Travelers find themselves caught between rapidly changing rules and the unyielding urgency of their crisis.
| Year/Month | Major Change | Impact on Emergency Flights |
|---|---|---|
| 2020/03 | Global COVID-19 border shutdowns | Most international flights halted |
| 2021/06 | Vaccine passport requirements | Only vaccinated travelers allowed |
| 2022/05 | Quarantine-on-arrival policies | Delays, added cost and complexity |
| 2023/11 | Sudden political unrest | Airspace closures, rerouting |
| 2024/04 | US-EU digital entry registration | Real-time approval delays |
Table 6: Timeline of key travel restriction changes and impacts on emergency flights
A recent traveler from Ukraine, attempting to reach family in Poland, faced 48 hours of limbo as border controls shifted overnight, trapping her in an airport with little recourse.
Navigating airline policies vs. government rules
No matter how “flexible” an airline claims to be, government restrictions trump all. Even a fully refundable first-class ticket means nothing at a closed border.
5 airline policies that can be trumped by border regulations:
- Flexible changes: Useless if your destination bans entry.
- Unrestricted refunds: Delayed by government-imposed holds.
- Priority boarding: Irrelevant if government staff must inspect every passenger.
- Medical emergency waivers: Denied without accepted documentation.
- Expedited check-in: Blocked by mandatory health or security screenings.
Finding up-to-the-minute information is critical. Official airline websites and government travel portals—cross-referenced and frequently updated—are your only reliable sources. Beware social media “tips” and outdated travel blogs.
What’s next? How crises are reshaping emergency travel forever
Synthesizing post-pandemic trends and recent global unrest, emergency flights are now defined less by certainty and more by improvisation.
"We’re seeing the end of certainty in travel. The new normal is improvisation—constant, creative adaptation to rules that can change overnight." — Janet, policy expert (illustrative; based on expert consensus)
Travelers should expect continued volatility: rapid policy shifts, documentation bottlenecks, and new forms of digital verification. The only constant is change—and the need for resilience.
The future: AI, ethics, and the new landscape of urgent travel
How Intelligent flight search and its competitors are shaping the game
Next-generation AI search tools are redrawing the lines for emergency bookings. By integrating real-time flight data, personal profiles, and predictive analytics, they offer unprecedented speed and personalization. On the flip side, they raise profound ethical questions about who benefits—and who remains on the margins.
Ethical dilemmas abound: Should AI prioritize those who can pay most? Are algorithms transparent about how they assign seats in crisis? And what happens when bots, not humans, decide whose emergency matters?
7 questions every traveler should ask about AI-driven booking platforms:
- Who controls the algorithm’s priorities—profit or fairness?
- Are price predictions transparent and unbiased?
- How is personal data secured and used?
- Do systems accommodate non-standard emergencies?
- Can users appeal or override AI decisions?
- Who is liable for booking errors or missed connections?
- How often are routes and prices updated—and by whom?
AI, automation, and the fate of the human agent
As automation dominates, the role of traditional travel agents in emergencies is shrinking. Yet, edge-case scenarios still benefit from experienced human intervention, especially when machines hit a wall.
6 contrasting scenarios with and without human intervention:
- Complex, multi-country travel: AI can juggle routes; human can negotiate waivers.
- Last-minute documentation issues: AI flags missing docs; human secures embassy intervention.
- Severe weather reroutes: AI predicts delays; human rebooks through creative routes.
- Unusual emergencies: AI applies templates; human understands nuance.
- Mass disruptions: AI handles volume; human offers empathy.
- Loyalty point hacking: AI finds published rates; human leverages unscheduled seat releases.
"The bots will get you there—if you fit the algorithm. If not, you’ll want a human on your side." — Doug, veteran travel agent (illustrative; composite of agent interviews)
Will emergency flights ever be truly fair, or just faster?
The persistent issue of access and equity remains: technology can accelerate bookings and make information more transparent, but it cannot erase structural barriers overnight.
| Feature | Traditional Booking | AI-Powered Search | Private Charter |
|---|---|---|---|
| Speed | Slow | Fast | Fastest |
| Equity | Low | Mixed | Very low |
| Cost | Moderate-High | Variable | Extremely high |
| Flexibility | Agent-dependent | Algorithmic | Total (if you can pay) |
| Human support | Direct | Limited | Concierge |
Table 7: Feature matrix—traditional, AI-powered, and private emergency flight options (2024 analysis)
The blunt reality: faster does not inherently mean fairer. Until the underlying social and economic divides are addressed, technology will be a tool—sometimes a shield, sometimes a sword.
Conclusion: Survival, truth, and the new rules of emergency flights
What we’ve learned—the real rules for emergency bookings
Surviving the emergency flight gauntlet means abandoning comforting myths and confronting harsh realities head-on. If you want to beat the odds, you need more than luck—you need information, agility, and a willingness to play the system with eyes wide open.
8 unspoken truths every emergency traveler must know:
- Airlines prize profit over compassion—don’t expect special treatment.
- “Bereavement fares” are mostly folklore.
- AI-powered platforms like futureflights.ai offer an edge, but don’t erase risk.
- Loyalty status is more valuable than ever in a crisis.
- Document readiness is non-negotiable.
- Flexibility, when misapplied, can cost you everything.
- Tech can widen or narrow access—depending on who wields it.
- Surviving is about information—move fast, check everything, double back.
These lessons don’t just apply to air travel; they reflect a broader societal shift toward self-reliance, agility, and brutal honesty in the face of crisis. The rules have changed, and so must we.
Your next move: questions to ask and steps to take before crisis hits
If you’ve read this far, you’re already ahead of the curve. Use this knowledge now—before the next call, the next crisis, the next leap into the unknown.
7 practical steps to reduce risk and stress for future emergencies:
- Digitize all key documents and store backups securely.
- Open an emergency credit line just for travel.
- Create accounts with multiple flight search platforms.
- Set price and availability alerts for critical routes.
- Build a go-bag and test your readiness quarterly.
- Pre-authorize banks for large, international transactions.
- Maintain a list of direct airline and embassy contacts.
Don’t let the next emergency turn you into a victim of the system. Arm yourself with facts, tools, and a plan—and if you need backup, remember that platforms like futureflights.ai are there to tip the odds a little more in your favor.
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